Philip Burgess Consulting currently provides support and representation to:
• Healthcare related Businesses / Organizations
• Trade Associations
• Governmental Agencies
The primary focus of our organization is to assist clients in expanding patient access to quality and cost-effective health care.
Specifically, we assist our clients to understand and comply with current pharmacy regulations in all 50 states. We also help our clients analyze and propose changes to pharmacy regulations that expand the use of new technology and delivery systems.
As ageing baby boomers move into the “pill taking” stage of their lives, difficult decisions will be made to control escalating costs. Health care systems cannot regard the provision of prescription services in a silo by looking only at drug costs. Rather, the long-term negative financial impact of NOT providing adequate access to quality drug therapy management must be an integral part of any analysis.
We assist businesses, trade associations, and governmental agencies to develop comprehensive programs to address these issues.
Businesses seeking to gain approval for their technology or new prescription processes to Boards of Pharmacy benefit from our services. We have a long track record of successfully demonstrating before Boards how patient care can be improved through approval of “pilot projects” or “waivers”. Also, in providing support and input to these Boards towards initiating appropriate changes to either the State Pharmacy Practice Act or the Rules associated with the Act.
State Boards of Pharmacy play a critical role in ensuring patient safety for the citizens in the individual states they represent. Most state boards are grappling with how to incorporate changes into their Practice Acts and Rules to embrace technology, while protecting the patient. We have experience in this arena and can directly assist Boards in this effort.
State governmental agencies and municipalities are overwhelmed by how to deal with the current health care crisis in a cost-effective manner. We can serve as a consultant to these organizations doing business with these entities.
On a Federal level, interest groups and business entities must be proactive in helping to shape health care policy. The pharmacy community as a whole is in critical need of voices to articulate the important role that pharmacists play and the value they provide to improve patient care. We provide expertise in the development of position papers, talking points and “leave behinds” to help sell specific principles.
Within the United States and on the international stage, we have assisted businesses to better understand the rapidly changing dynamics of the U.S. health care system being driven by the Affordable Care Act. Specifically, we have helped them pinpoint “best practices” and the “winners” and therefore the opportunities for them to expand and improve their services.
Internationally, we have conducted seminars for trade associations and businesses on U.S. drug store retailing and the numerous advances taking place in responding to changing consumer demands. This information can then be used to assist them in differentiating themselves from thier competition.
We have also conducted seminars for pharmacy providers regarding how to avoid audit violations from managed care programs, as well as overall compliance with State and Federal pharmacy regulations.
Comprehensive training and experience are critical in dealing with various media outlets. Pharmacy organizations are vulnerable without having quality consultants to assist during crisis situations such as a high-profile prescription error or media campaigns questioning quality and operational pharmacy procedures. We have experience in dealing with these situations.
Numerous issues related to pharmacy services are hot topics within the media world. We can assist pharmacy providers in conveying a strong commitment to quality care with integrity to both patients and the healthcare community.
We can provide this expertise in a highly professional manner both in written materials as well as in-person interviews.
4/09 - PRESENT: President, Philip Burgess Consulting, LLC.
6/99 - 3/09: National Director of Pharmacy Affairs, Walgreens – Directed Walgreens pharmacy policies and procedures corporately. Directed and oversaw all national regulatory and professional organization activities regarding pharmacy operations. Primary corporate spokesperson on pharmacy regulatory and pharmacy union issues.
6/83 - 6/99: National Director of Pharmacy Operations, Walgreens – Directed Walgreens pharmacy operations on a national basis; responsible for sales, profit, staffing, operational efficiency, quality assurance, and regulatory compliance.
6/69 - 6/83: Numerous positions within Walgreens including: Director, Intercom Pharmacy Operations, Corporate Manager of Personnel Recruitment, Store Manager, Pharmacy Manager, Staff Pharmacist
National Association of Boards of Pharmacy Executive Committee (2014-2017) – Illinois State Board of Pharmacy (Member of Board since 2002; 5 terms as Chairperson)
President – Community Pharmacy Foundation, Chicago
(since founding in 2002)
Illinois Prescription Monitoring Program Advisory Board
Illinois Health Information Exchange Advisory Board
Dean’s Advancement Council – College of Pharmacy - Chicago State University
Editorial Advisory Board – Drug Topics Magazine
Registered Pharmacist – State of Illinois
Pharmacy e-Health Information Technology Collaborative (‘14), Washington, D.C.
Harold Pratt / National Association of Chain Drug Stores
Lifetime Achievement Awardee (’06)
Rainbow/PUSH Coalition – “Unity Partner” Awardee (’05)
Presidential Advisory Council on HIV/AIDS
Clinton and Bush Administrations (’98 - ’02), Washington, DC
Howard Brown Health Center (HIV/AIDS), Chicago, IL
“Friend for Life” Awardee (’98)
Pharmacy Technician Certification Board (PTCB), Washington, DC
Chair / Policy Council (Founding Member)
G Leblanc Corp., Kenosha, WI
Board of Directors (’99 - ‘04 )
Human Rights Campaign, Washington, D.C.
National Board of Directors, (’97 - ’03),
Business Council, Founding Member (’99 - ‘07)
Master of Business Administration,
University of Chicago, 1980
B.S. – Pharmacy,
University of Tennessee, Memphis, 1969